Refund and Exchange

We do not offer refunds, but we’re happy to help with exchanges and or credit notes* for items received in pristine condition—exactly as they were when delivered.

To be eligible:   
Submit a returns form within 3 days of receiving your order and return/dispatch the product to us within 7 working days of receiving your order. (available on our website or via WhatsApp). 

Please note:
We do not offer refunds on custom orders
Customers are responsible for ensuring the item reaches us safely.